Terms and Conditions

Effective Date: January 1, 2025

Agreement Overview

These Terms and Conditions (“Terms”) govern your use of Fresh Growth’s website (thefreshgrowth.com) and marketing services. By accessing our website or engaging our services, you agree to these Terms.

Fresh Growth provides marketing services specifically for home service contractors including but not limited to roofing, HVAC, electrical, plumbing, remodeling, and other contractor businesses.

Service Offerings

Monthly Retainer Services

We provide comprehensive marketing management, including paid advertising, search engine optimization, Google Business Profile optimization, and campaign management. Our focus is delivering measurable ROI and profitable lead generation for our clients.

SOPs and Checklists

We offer marketing playbooks, optimization checklists, and video tutorials that enable contractors to implement marketing strategies independently.

No Long-Term Contracts

Unlike traditional marketing agencies, Fresh Growth operates without long-term contracts. Clients may cancel monthly retainer services at any time with written notice.

Money-Back Guarantee

Fresh Growth stands behind our commitment to deliver results. Our money-back guarantee applies to monthly retainer services and operates on a month-by-month basis.

How Our Guarantee Works:

  • If you are not satisfied with our services in any given month, we will refund that month’s retainer fee
  • Each month is evaluated independently – we are not accountable for previous months if you were satisfied with those results
  • The guarantee covers monthly retainer fees only and does not include paid advertising spend or third-party platform costs
  • Our goal is to make your marketing easier, not make your life harder
 

Our Communication Commitment: We provide constant communication and updates about our work, so you can share your thoughts and concerns with us anytime. If you ever feel unhappy with our services, you’ll find us reasonable and committed to making things right.

Guarantee Conditions:

  • Applies to monthly retainer services only
  • Must be requested within 30 days of the month in question
  • Client must provide specific feedback about service concerns
  • Does not cover ad spend or third-party platform costs

Client Responsibilities

Information Accuracy

Clients must provide accurate business information, access credentials, and revenue data necessary for service delivery and performance measurement.

Compliance

Clients are responsible for ensuring their business operations comply with all applicable laws, regulations, and industry standards. Fresh Growth is not responsible for regulatory compliance of client businesses.

Ad Spend and Platform Costs

Clients are responsible for all advertising spend on platforms including but not limited to Google Ads, Facebook Ads, and other paid advertising channels. These costs are separate from Fresh Growth service fees.

Intellectual Property

Fresh Growth Materials

All marketing strategies, SOPs, checklists, and proprietary methodologies remain the intellectual property of Fresh Growth. Clients receive usage rights for their business only.

Client Materials

Clients retain ownership of their business information, logos, images, and content provided to Fresh Growth. By engaging our services, clients grant Fresh Growth permission to use these materials for marketing purposes.

Privacy and Data Protection

Fresh Growth respects client privacy and maintains confidentiality of business information. We do not share client data with third parties except as necessary for service delivery (e.g., setting up advertising accounts).

We may use anonymized performance data and case studies for marketing purposes, but will not reveal client identities without explicit permission.

Service Limitations

Results Disclaimer

While Fresh Growth guarantees ROI performance, marketing results depend on factors including market conditions, competition, business quality, and client cooperation. We cannot guarantee specific lead volumes or conversion rates.

Platform Dependencies

Our services rely on third-party platforms (Google, Facebook, etc.) that may change policies or availability without notice. Fresh Growth is not liable for platform disruptions beyond our control.

Seasonal Variations

Many contractor businesses experience seasonal fluctuations. Marketing performance may vary based on industry cycles and local market conditions.

Payment Terms

Monthly Retainer

Monthly retainer fees are due in advance and will be automatically charged to the payment method on file. Late payments may result in service suspension.

Setup Fees

One-time setup fees, if applicable, are due upon service commencement and are non-refundable except under our money-back guarantee terms.

Refunds

Refunds are provided only under the conditions specified in our Money-Back Guarantee section. Monthly retainer fees are non-refundable outside of guarantee terms.

Termination

Client Termination

Clients may terminate monthly retainer services at any time with 30 days written notice. Access to proprietary materials and ongoing support ends upon termination.

Fresh Growth Termination

Fresh Growth reserves the right to terminate services for non-payment, violation of terms, or if we determine we cannot achieve guaranteed results for the client’s business.

Post-Termination

Upon termination, clients retain access to campaigns and assets we’ve created but lose access to Fresh Growth proprietary strategies and ongoing optimization.

Limitation of Liability

Fresh Growth’s liability is limited to the amount of fees paid for services. We are not liable for indirect, consequential, or punitive damages, including but not limited to lost profits or business opportunities.

Industry-Specific Considerations

Contractor Business Compliance

Clients must maintain proper licensing, insurance, and bonding required for their trade. Fresh Growth marketing services do not constitute business or legal advice.

Lead Quality

While we target qualified prospects, Fresh Growth cannot control the quality of individual leads or guarantee conversion rates from leads to paying customers.

Competitive Markets

Marketing performance may vary in highly competitive contractor markets. Fresh Growth will adjust strategies but cannot guarantee dominance in saturated markets.

Modification of Terms

Fresh Growth reserves the right to modify these Terms with 30 days notice to active clients. Continued use of services constitutes acceptance of modified terms.

Governing Law

These Terms are governed by the laws of [State/Jurisdiction where Fresh Growth is incorporated]. Any disputes will be resolved through binding arbitration.

 

Contact Us

For questions about these Terms or Fresh Growth services:

Fresh Growth
Website: thefreshgrowth.com
Email: hello@thefreshgrowth.com

Last Updated: January 1, 2025
These Terms and Conditions reflect Fresh Growth’s commitment to transparency, results-driven marketing, and supporting the growth of home service contractor businesses. We believe in clear expectations and honest communication with all our clients.